Help Center

  • Subscriptions

    Become a subscriber, manage account information, change payment or delivery details.

  • Subscriber Benefits

    Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks.

  • Contact Us

    Connect with our staff on topics that matter to you via email or request a reprint.

  • Ads & Announcements

    Place classified and announcement notices or grow your business with advertising and marketing solutions.

Most Common Questions

Not a Subscriber?

  • Is there any way to access your content if I’m not a subscriber?
    • Yes, we offer limited access to certain content without a subscription. You can read select articles, news updates, and other resources available for free. For full access to all features, including eNewspapers, podcasts, and bonus content, you would need to subscribe.
  • Products & Benefits
    • Access all our content seamlessly from your mobile device with our dedicated mobile app. Stay updated with the latest articles, eNewspapers, podcasts, and more, all on-the-go.
  • 24/7 Access to Our Website
    • Enjoy round-the-clock access to our full range of digital content on our website. Whether it’s news, articles, or other exclusive content, you can access it anytime from anywhere.
  • The eNewspaper
    • Stay informed with our eNewspaper, delivered digitally each day. Enjoy the same experience as the printed version, but with added features such as interactive elements and easy navigation.
  • Universal Access to All eNewspapers
    • As a subscriber, you get access to all our eNewspapers, providing you with a comprehensive view of the latest news and stories from various publications. Access them all in one place, anytime, anywhere.
  • Bonus Magazines on Various Topics of Interest
    • Receive special bonus magazines on a variety of interesting topics ranging from lifestyle, technology, science, and entertainment. Stay informed and entertained with these additional perks.
  • Podcasts
    • Listen to a wide range of podcasts on topics you care about. From insightful interviews to in-depth discussions, our podcasts offer a convenient way to stay engaged while on the move.
  • Share Digital Access with a Friend or Family Member
    • Our subscription allows you to share digital access with one other person, whether it’s a family member or a friend. Share the benefits and stay connected with the latest news and content together.

Products & Benefits

  • Mobile App Access
    • Access all our content seamlessly from your mobile device with our dedicated mobile app. Stay updated with the latest articles, eNewspapers, podcasts, and more, all on-the-go.
  • 24/7 Access to Our Website
    • Enjoy round-the-clock access to our full range of digital content on our website. Whether it’s news, articles, or other exclusive content, you can access it anytime from anywhere.
  • The eNewspaper
    • Stay informed with our eNewspaper, delivered digitally each day. Enjoy the same experience as the printed version, but with added features such as interactive elements and easy navigation.
  • Universal Access to All eNewspapers
    • As a subscriber, you get access to all our eNewspapers, providing you with a comprehensive view of the latest news and stories from various publications. Access them all in one place, anytime, anywhere.
  • Bonus Magazines on Various Topics of Interest
    • Receive special bonus magazines on a variety of interesting topics ranging from lifestyle, technology, science, and entertainment. Stay informed and entertained with these additional perks.
  • Podcasts
    • Listen to a wide range of podcasts on topics you care about. From insightful interviews to in-depth discussions, our podcasts offer a convenient way to stay engaged while on the move.
  • Share Digital Access with a Friend or Family Member
    • Our subscription allows you to share digital access with one other person, whether it’s a family member or a friend. Share the benefits and stay connected with the latest news and content together.

Online Questions

  • How do I activate my subscription?
    • To activate your subscription, simply log in to your account and go to the subscription page. Follow the prompts to enter the necessary details or payment information to complete the activation process. If you’ve purchased a subscription through an external provider, make sure to enter the provided activation code or use the relevant link sent to your email.
  • What should I do if I’m having trouble signing in?
    • If you’re having trouble signing in, first ensure your login credentials are correct. If you’ve forgotten your password, use the “Forgot Password” link to reset it. If the problem persists, check your internet connection, or try clearing your browser cache and cookies. If none of these steps help, contact customer support for assistance.
  • What should I do if I no longer have access to the email address associated with my account?
    • If you no longer have access to the email address linked to your account, you can update it by going to the account settings page. If you’re unable to do so, contact customer support with proof of identity, and they will assist you in updating your email address.
  • How can I unsubscribe from newsletters or emails?
    • To unsubscribe from newsletters or emails, locate the “Unsubscribe” link at the bottom of the email. Click the link to manage your subscription preferences. Alternatively, you can go to your account settings and disable email notifications from there.
  • How do I access content in the app after downloading it?
    • After downloading the app, simply log in with your account credentials. You should be able to access the content by navigating to the appropriate section of the app, such as the “Library” or “Downloads” section.
  • How do I link a subscription purchased through an app store?
    • To link a subscription purchased through an app store, open the app and go to the subscription or account settings section. Look for the option to restore or link your purchase. You may be asked to sign in with your app store account (Apple ID, Google Play, etc.) to verify the subscription.

Disclosures

  • Where can I find the Terms & Conditions of my subscription?
    • You can find the Terms & Conditions of your subscription by visiting the dedicated “Terms and Conditions” page on our website. The link to this page is typically located in the footer of the site or within your account settings. If you have trouble locating it, feel free to contact customer support for assistance.
  • How can I cancel my subscription?
    • To cancel your subscription, log in to your account and navigate to the subscription or billing section. You should find an option to manage or cancel your subscription. Follow the prompts to complete the cancellation. If you encounter any issues or need assistance, please contact customer support.
  • Can I get a refund for my subscription?
    • Refund policies vary depending on your purchase method and location. Typically, refunds are available within a certain time frame after the subscription purchase. Please review our refund policy on the “Refunds” page or contact customer support for more specific details regarding your refund request.
  • What happens if I miss the cancellation deadline?
    • If you miss the cancellation deadline, your subscription will automatically renew, and you will be charged for the next billing cycle. To avoid unwanted charges, please ensure you cancel before the renewal date. If you’ve missed the cancellation deadline, please reach out to customer support for further assistance.
  • Can I transfer my subscription to someone else?
    • Currently, subscriptions are non-transferable. The account holder is the only one authorized to use the subscription benefits. If you need to update the account information, please contact customer support.
  • Will my subscription automatically renew?
    • Yes, most subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date. You will be notified before the renewal happens, and you can manage your renewal settings from your account dashboard.
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